Privacy Policy | OneVoiceAI

1. Introduction

OneVoiceAI ("we", "us", "our") is committed to protecting the privacy of individuals who visit our website and interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at onevoiceai.com or engage with our services.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, company name, and job title when you submit a contact form or inquiry.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
Device Information: Browser type, operating system, IP address, and device identifiers.
Communication Data: Records of correspondence when you contact us via email or through our website forms.

3. How We Use Your Information

To respond to your inquiries and provide information about our services.
To improve our website functionality and user experience.
To send relevant communications about our services, with your consent.
To comply with legal obligations and protect our legitimate business interests.
To analyze website usage patterns and optimize our content.

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. As a Triple ISO Certified company (ISO 17100, ISO 9001, ISO 27001), data security is central to our operations.

5. GDPR Compliance

For individuals in the European Economic Area (EEA), we process personal data in compliance with the General Data Protection Regulation (GDPR). You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate personal data.
Request deletion of your personal data.
Object to or restrict the processing of your personal data.
Request portability of your personal data.
Withdraw consent at any time where processing is based on consent.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for 24 months unless you request earlier deletion.

7. Third-Party Services

Our website may use third-party analytics services to help us understand how visitors use our site. These services may collect information about your use of our website through cookies and similar technologies. We do not sell your personal data to third parties.

8. Cookies

We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

OneVoiceAI
Email: contact@onevoiceai.com
Phone: +1 (312) 351-5441

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.