Security & Compliance Framework.
Every data operation we run—from AI evaluation to localization—operates within strict governance boundaries designed for enterprise procurement requirements.
Data Handling Approach
Client data never leaves controlled environments. All annotation, review, and linguistic operations run inside access-controlled sandboxes with logging, audit trails, and role-based permissions.
We do not use client data for model training, benchmarking, or any secondary purpose. Data is processed strictly for the contracted engagement scope and securely deleted upon project completion or client instruction.
Core Principles
- No secondary data usage
- No model training with client data
- Encrypted transit and storage
- Time-bound data retention
- Audit-logged access controls
GDPR Compliance
Our European operations adhere to the General Data Protection Regulation. Personal data processing is minimized, lawful bases are documented, and data subject rights are honored across all engagement types.
Cross-border data transfers follow Standard Contractual Clauses (SCCs) and supplementary safeguards appropriate to the data sensitivity and jurisdiction involved.
Access Controls & Sandboxing
Isolated Environments
Each client project runs in a compartmentalized sandbox. Reviewers access only their assigned data scope.
Role-Based Access
Functional roles determine data visibility. Quality leads, annotators, and project managers have different access levels.
NDA Enforcement
All reviewers and operators sign project-specific NDAs before data exposure. Compliance is tracked and auditable.
QA Governance Layers
Quality is not an afterthought. Our three-tier QA escalation model (L1 execution → L2 calibration → L3 audit lock) enforces consistency across all modalities and languages.
Inter-annotator agreement metrics, blind random sampling, and decoupled quality teams ensure that no delivery payload exits our system without statistical quality validation.
Confidentiality & NDA Framework
Every team member — from project managers to individual annotators — operates under binding confidentiality agreements. We support client-specific NDA templates and can integrate with your existing vendor security requirements.
Certifications & Standards
Triple ISO-certified operations with enterprise-grade compliance controls.
Client Data Lifecycle
Data enters our system through encrypted channels, is processed within an isolated sandbox, undergoes governed QA validation, and is delivered via client-approved output mechanisms. Post-delivery, data is retained only per client-defined retention policy and securely purged upon expiration.
Questions about our governance approach?
Our operations team can walk through specific security requirements for your engagement.