Zero re-depositions across an 8-jurisdiction litigation program
Zero re-deposition incidents across entire program duration; framework adopted as firm standard for all cross-border litigation.
Client Context & Operational Challenge
An international law firm managing cross-border litigation across 8 jurisdictions required certified legal interpreters for depositions, arbitration hearings, client consultations, and court proceedings. The firm needed interpreters with demonstrated legal terminology competence, familiarity with jurisdiction-specific procedural language, and the ability to work across simultaneous and consecutive modes depending on proceeding type. Previous interpretation vendors had produced errors in deposition transcripts that required costly re-depositions.
Execution & Governance Model
Assembled a curated legal interpreter panel pre-qualified across all required jurisdictions. Each interpreter underwent a legal terminology assessment specific to the relevant practice areas (commercial litigation, IP, regulatory enforcement). Developed jurisdiction-specific glossaries capturing procedural terminology differences. Deployed simultaneous interpretation teams (2-interpreter relay) for multi-hour arbitration hearings and individual consecutive interpreters for depositions with transcript synchronization protocols.
Scale & Velocity Constraints
- 8 jurisdictions spanning 6 languages with jurisdiction-specific legal terminology variation
- Simultaneous interpretation for arbitration hearings; consecutive for depositions and client meetings
- Certified and court-qualified interpreter requirements varying by jurisdiction
- Confidentiality and privilege protection for attorney-client communications
- Transcript integration: interpreter output must align with certified court reporter transcription
What Was Delivered
Asset Outputs & Deliverables
- Zero re-deposition incidents across the entire program duration — eliminating the quality failures that had triggered the vendor change. Arbitration hearing interpretation rated satisfactory-to-excellent by presiding arbitrators across all proceedings. Jurisdiction-specific glossaries reduced terminology inconsistency and accelerated interpreter onboarding for new matters. Program framework adopted as the firm standard for all subsequent cross-border litigation requiring interpretation.
Operational Footprint
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